HOLIDAY ACCOMMODATION – FREQUENTLY ASKED QUESTIONS

We hope the FAQs below can help answer most of your questions, but please do contact us if you have any others

 

PROPERTIES

Q: Do you allow pets?
A: Yes, we allow well-behaved dogs on the estate, but ask owners to bring no more than two per property, and to keep them downstairs and off the furniture please! There is a £50 cleaning charge per dog

Q: Do properties have high chairs and cots?
A: High chairs and cots can be provided at any of our holiday cottages and the Manor. Please let us know in advance

Q: Do the properties have dishwashers?
A: Yes, all properties have full-size dishwashers

Q: Do the properties have washing machines?
A: Yes, all properties have washer driers

Q: Do the properties have BBQs?
A: Yes, all of them have charcoal BBQs, though you may need to buy extra charcoal to top them up

Q: Is there Internet / WiFi in all of the properties?
A: Yes, all of our properties have Internet and WiFi. Some are able to get fibre-optic ultrafast broadband, others are still on copper wires and a more…rural broadband service! We cannot guarantee anything because we’re at the mercy of our service providers, but for emails and streaming Netflix TV the connections are usually fine

Q: What entertainment facilities are provided with the houses?
A: All of the houses have 55’’ internet-connected TVs with Bluetooth soundbars and a Bluetooth, DAB sound system (the Manor has a Sonos sound system in several rooms). All are provided with some board-games, cards, a few books and magazines…and we try to keep these intact, so if any pieces are missing please report them so!

Q: Can we rent bicycles?
A: Yes, Parrett Trail Bikes rent bicycles for adults and kids and can deliver to your property, their contact details are on their website

Q: Do you offer extra housekeeping?
A: For stays of two weeks or more, weekly housekeeping will be provided. Should you want extra housekeeping then this can be arranged in advance

Q: Can you recommend a local cook?
A: Yes, absolutely, there are a few local cooks we can recommend and put you in touch with, please see here for details

Q: When is the Manor’s pool heated?
A: The pool is heated from 1st May to 15th September, however, it can be heated outside these dates by prior arrangement (a charge applies)

Q: When is the Manor’s tennis court open?
A: The tennis court is open year-round

Q: What is your cancellation policy?
A: Please see our booking terms and conditions here


TRAVEL

Q: What’s the nearest train station?
A: Crewkerne station is a 15 minute drive away and is on the line from Waterloo, Taunton and Castle Cary are both a 25 minute drive away and on the main line from Paddington

Q: Where is the nearest airport?
A: The closest international airport is Exeter International which is approximately 30 miles away / a 40 minute drive. Bristol Airport is also easily accessible at approximately 45 miles / 1 hour drive

Q: Do the properties have parking?
A: Yes, the number of spaces varies by property

Q: What is the postcode for sat-nav?
A: For the Manor, TA19 9EH will get you close, the house is then up the hill, through the stone gates behind the church.
For Atherstone Farm Cottage and Atherstone Farmhouse, please use TA19 9JR
For the Dairy House please use TA19 9DZ
For Orchard Cottage please use TA19 9DY


LOCAL AREA

Q: What local pubs can you recommend?
A: There are several good local pubs, within walking / cycling distance such as the Dinnington Docks, Lord Poulett Arms and Barrington Boar, we also recommend the Stocklinch Ales micro-brewery which is open for visitors on Friday evenings after 7pm and Sunday lunchtimes.

For a longer list of pubs and restaurants, please see our recommendations here

Q: What other attractions are nearby?
A: Many! See our list of things to see and do here

Q: What is there to do nearby with kids?
A: Again, there is plenty to do! See our list here